How to avoid the Junk Mail folder

Setup a SPF record

To reduce the likely hood of your emails ending up in  “Junk mail”, you will need to get your IT support person (or Internet service provider) to setup a Sender Policy Framework record (SPF record).

The “SPF record” identifies the “SiteBook mail server” as being a “permitted sender” of emails on behalf of your domain, thus reducing the risk of emails being flagged as junk.

Create a TXT record in your domain name server (DNS) that includes the SiteBook email server i.e. containing this text:  include:mailserver.sitebook.com.au

For example, in the case where you do not already have a spf record, you add a TXT type DNS record like this:

v=spf1 include:mailserver.sitebook.com.au ~all

 

In the case where you already have a spf record, then we recommend that you update your existing SPF record instead of creating multiple records.

For Example, if you have an existing record like this:

v=spf1 ip4:83.206.106.17 ~all

then include the SiteBook mail server like this:

v=spf1 ip4:83.206.106.17 include:mailserver.sitebook.com.au ~all

Remember to send a test email to someone you know, after making channges to templates or SPF records.