Setup a SPF record
To reduce the likely hood of your emails ending up in “Junk mail”, you will need to get your IT support person (or Internet service provider) to setup a Sender Policy Framework record (SPF record).
The “SPF record” identifies the “SiteBook mail server” as being a “permitted sender” of emails on behalf of your domain, thus reducing the risk of emails being flagged as junk.
Create a TXT record in your domain name server (DNS) that includes the SiteBook email server i.e. containing this text: include:mailserver.sitebook.com.au
For example, in the case where you do not already have a spf record, you add a TXT type DNS record like this:
v=spf1 include:mailserver.sitebook.com.au ~all
In the case where you already have a spf record, then we recommend that you update your existing SPF record instead of creating multiple records.
For Example, if you have an existing record like this:
v=spf1 ip4:220.127.116.11 ~all
then include the SiteBook mail server like this:
v=spf1 ip4:18.104.22.168 include:mailserver.sitebook.com.au ~all
Remember to send a test email to someone you know, after making channges to templates or SPF records.